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What people have to say about Holyoke HealthCare Center

  • "Now I know what they mean by 5-star service."
    Howard T.
  • "The occupational therapist and physical therapist were amazing. They were able to use the right amount of care and pride in their knowledge to motivate me into doing my workouts."
    John F.
  • "Never underestimate customer service. At NHC, you can ask any staff member for help with anything. Even if they're not the 'right' person, they'll help you out."
    Bill R.

Here are some more testimonials we'd like to share:

"I've been an administrator for facilities such as yours and your facility is top notch! Customer Service, Staff, Administrator all the way to kitchen, laundry, housekeeping and maintenance. Your staff should all be commended for the top notch service they provide to your residents."
Frank S., former patient

"I am so grateful that my mother is here! I've worked many years in nursing homes and I have never had an experience that comes close to a caring home as I've had here at Holyoke Healthcare. Be PROUD, I've never seen a team of such caring people and it includes all departments."
L. M,, family member of resident

"The NHC staff was so extremely compassionate, caring and genuine! This place is like an upscale hotel... you all provide unbelievable customer service! You have treated us all like your own family."
C. L., former patient

"Mrs. S. had a terrible experience at another facility and they were very hesitant about coming here, but they are both so pleased and in awe of the difference in care and customer service that they've been shown here, they wouldn't hesitate to recommend our facility to anyone!"
Doctor for Mrs. S.

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Holyoke HealthCare Center  ·  282 Cabot Street  ·  Holyoke, MA  ·  P: (413) 538-7470  ·  F: (413) 532-4775


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